Shipping & FAQs
Shipping FAQs
Taste the legacy
While our meats typically arrive frozen solid, it’s possible for them to begin thawing during transit. This is completely normal and still much colder than standard refrigerator temperatures. If your order arrives partially thawed, you can easily check its safety:
- Place a digital meat thermometer between two packages and press them together.
- As long as the temperature reads below 50°F, your beef is safe—about the same temperature as meat purchased from a grocery store.
If your shipment is ever lost, delayed, or mishandled by the carrier and arrives spoiled, we will refund your full order amount.
Your confidence matters to us, and we take shipping as seriously as you do.
Accuracy is very important to us. We guarantee you will receive the product you ordered. If a product is out of stock, we will notify you in a timely manner and give you an opportunity to make a substitution.
Given the perishable nature of beef, we employ the highest standards to ensure your product arrives in wholesome condition. By utilizing our insulated pouches and ice packs, 1880 Beef guarantees your product will arrive in wholesome condition. Unfortunately, we cannot accept returns because of the perishable nature of our product. However, if you are ever unsatisfied, please notify us and we will replace your order or issue you a 1880 Beef gift card, provided you inform us within 24 hours after receipt of your order. If you are not pleased with your purchase or feel we have failed to live up to our guarantee, give us a call at 785-560-1880. We will be happy to assist you. 1880 Beef reserves the right to investigate all claims that we believe may be fraudulent or unfounded. Under no circumstance will a refund or product replacement represent an admission of any kind by 1880 Beef.